Frequently Asked Questions

We keep this page up to date with the questions we get asked most often about Createxplore.

Questions and answers

What if my creative skill isn’t listed?

Please visit the Skills page to see our current list of skills and to ask for a new skill to be added if yours isn’t listed (or to vote for it if it's included in our Skills Poll). We look at requests for new skills regularly so the list changes frequently. We also tune our marketing effort to match Explorer demand for projects to available Creator skills, and our list of Explorers and their projects is growing all the time!

What makes a good Createxplore project?

Creators have a huge range of creative skills and can offer Explorers creative help for a wide range of projects. See our Inspiration page for project ideas or search our Projects for all open and completed projects by other Explorers (you can search by date, skill, Explorer type and so on).

Can I be anonymous on Createxplore?

Yes, in fact we prefer to keep things anonymous when possible. When you register you choose a username which can be anything you like. We ask for your name and email address when you register, but we don't publish them to other Creators or Explorers. We also ask for your postcode and we do publish that so that, for example, a Creator can see how far away they are from a particular project if they need to travel to it. Your profile picture and cover photo can be anything you like - we recommend that they don't reveal who you are. We ask both Creators and Explorers to complete a short "About me" paragraph, but that can also be anonymous. And when an Explorer posts a project they include a short description, which again doesn't have to give away who they are. When a Creator and Explorer agree to work together on a project they can use Createxplore to exchange messages so they don't have to exchange email addresses. It's only when a project requires it that you need to share more information about you, and that's just between you and the Creator or Explorer you're working with.

What if there are no projects for my creative skill?

We constantly tune our marketing effort to match Explorer demand for projects to available Creator skills. Our list of Explorers and their projects is growing all the time so please keep checking back with us to make sure you don’t miss out on new projects! We recommend Creators make sure your portfolio is complete so Explorers can decide whether you would be a good fit for their projects. Creators are also free to contact any Explorers they'd like to work with directly through Createxplore.

Why can't I see all the registered Creators on the Creators page?

When a Creator registers with Createxplore they have to complete their profile and add one or more albums to their portfolio that showcase their work. Once they've done that they must publish their profile and portfolio so that they're visible to Explorers (and to other Creators). By default a new Creator is not visible on the Creators page. This gives Creators time to upload their portfolio after they sign up, and also gives them a way of taking a break from new project invitations at any time, for example if they're busy with existing projects.

Got a different question?

Just email us at the address below!